Terms of Service

By joining There for You, you agree to these terms.

1. Friendship, not dating

There for You is for friendship and support only. It is not a dating service. Please don't use it to look for romance, flirt, ask anyone out, or send romantic or sexual messages, and never offer or ask for money, gifts or an “arrangement”. Messages with romantic wording get a friendly reminder and may be looked at by our team. Two reports of romantic advances or money requests pause an account while we review it.

2. Who can join

You must be 21 or older, live in the United States, and join as yourself. One account per person. You agree to these terms, face checks and safety recording for yourself; family or friends who help you sign up can't agree for you. You can't join if we've removed you before, or if you've been convicted of a violent or sexual offense.

3. The ID check

Most members confirm who they are with

, an independent ID verification company, on its own secure pages. You show a government photo ID and take a short selfie video. Because this uses a scan of your face, we ask you to agree to face checks on a separate screen first (see our Biometric policy).

tells us:

whether the ID is real and the selfie is the same person,
whether your first name matches the name on your ID (if not, we use the name on your ID and keep your choice as “Like to be called”),
whether your age group matches your birth date,
whether your profile photo is the same person as your ID,
the country that issued the ID and the country the check was done from.

We keep only those yes or no results, plus a one-way code made from your name and birth date, so one ID can only have one account and a removed member can't rejoin. We never keep your ID, the selfie video from the ID check, your birth date, address or Social Security number. Members 70 and older without a photo ID can use the other checks described on our Safety page.

4. Your photo

Your profile photo must be a recent, clear photo of you, taken live in the app. You can change it once a month. We check a new photo against your current one; if they don't clearly match, your current photo stays up until our team takes a look. If your first photo doesn't match your ID, we remove it, pause new introductions and our team takes a look. Only you may use your account. If a member reports that the person on a call doesn't look like their photo, our team reviews it and may pause or close the account.

5. Safety recording

Every call is recorded on your device, encrypted and kept for up to 3 days. No one can access it unless someone on the call sends it with a report, so an administrator can review it.

Every video call, including group calls, is recorded, so our team can see what happened if someone reports a call. It's not optional: you agree to it on a separate screen before your first video call.

Every video call is recorded, one-to-one and group calls alike. It's part of how we keep everyone safe, so it can't be turned off. Your phone or computer keeps the last 15 minutes of each call, with everyone in it, in a small, low-quality video.
It stays on the device you used for the call, locked and encrypted as it records. No one can view it, not even you or anyone else on the call, even if a device is stolen.
Only if someone on the call chooses to send it with a report can our admins unlock and review it. We share a recording outside our team only when the law requires it, for example a court order, or to report harm to a child.
Anyone near you on camera or within earshot may be recorded too. Please tell them.
Each recording is deleted after 3 days (at most your last 20 calls).

When you report a call, your recording of it goes with your report, unless you choose to leave it out. If someone reports you, we may ask you to send yours. Without a recording, we don't remove anyone over a call. An admin opens it only to review the report, and every opening is recorded. We use it to decide whether to warn, pause or remove an account. We share it outside our team only when the law requires it, for example a court order or a report of harm to a child, or in an emergency where someone may be seriously hurt. Without your agreement, you can still send messages, but you can't join video calls.

6. Keeping each other safe

Never send money, gift cards, bank or card details, passwords, sign-in codes or your Social Security number to another member. Phone numbers, emails, links and other apps are held back until you've had 3 video calls with someone, so friendships start here first. Messages asking for money are stopped. Please report anything that feels wrong.

7. How you treat others

Be kind and honest. No harassment, hate, threats, nudity, selling, recruiting, or pretending to be someone else. Don't record or screenshot other members without their permission.

8. Ending accounts

You can close your account at any time. We may pause, limit or close an account that breaks these terms or puts others at risk. If an account closes with safety reports, we keep a closed record so the person can't rejoin.

9. No guarantees

We introduce people carefully, and the ID check makes fake accounts much harder, but no check is perfect. An introduction isn't a promise of friendship, identity or safety. Use your judgment, and tell us if something seems off.

10. Membership

The beta is free and invite-only. If paid membership starts later, prices, renewal and cancellation are shown before you pay, and nothing is charged without your OK.

11. Fair video use

Each membership includes 60 hours of video calls a month, which is plenty for almost everyone. Group calls use about twice as much data, so each hour of group video counts as two and uses up your hours faster. Choosing Data saver before a group video lowers the quality and helps them last. We'll let you know when you reach 50 hours. After 60 hours, calls carry on in data saver until the 1st of the next month, for up to 2 hours of video in any 24 hours. Messages never run out. We may limit accounts that look automated, shared or commercial.

12. Changes

We may update these terms. If a change matters, we'll tell you on the site or by email before it takes effect. Questions? Email support. See also our Privacy Policy.

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